Session Addresses Increasing Operating Room Access, Accountability and Transparency to Better Patient Experience
Improving operating room capacity management through data analytics and machine learning will be the breakfast keynote topic of discussion at the upcoming 2020 OR Business Management Conference. Ashley Walsh, senior director of client services at LeanTaaS, Inc., a Silicon Valley software innovator that increases patient access and transforms operational performance for healthcare providers, and Melissa Pressley, management engineer at Duke University Health System (DUHS), will address the audience on Thursday, Jan. 30, at 7:30 a.m. in the Global Ballroom of the Bonaventure Resort & Spa in Weston, Florida.
“DUHS has leveraged EHR data to improve OR access with mobile and web technologies and increase accountability with surgeon-centric metrics and reporting to help our surgeons better understand the “why” behind OR metrics,” said Pressley. “I’m looking forward to sharing how DUHS and LeanTaaS have enhanced the patient experience while balancing surgeon needs, among other improvements.”
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DUHS is among several leading health systems in the U.S. that have deployed the LeanTaaS iQueue for Operating Rooms solution to effect data-driven changes to their approach to capacity management. iQueue for Operating Rooms is a lightweight, cloud-based SaaS solution that digitally transforms core operational processes in ORs. The solution unlocks OR capacity so more cases can be performed in the same number of ORs without extending business hours. On average, health systems deploying the solution have seen an increase of $500,000 per OR per year.
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“Improving OR utilization and improving surgeon access to OR time significantly enhances the financial results for hospitals and health systems, increases patient access, and facilitates surgeon recruitment and retention,” said Walsh. “But it’s not always easy to adopt innovation and change. I’m really looking forward to revealing the impressive strides the Duke team has made in improving OR efficiency.”
