KNOXVILLE, Tenn.–(BUSINESS WIRE)–Today, PerfectServe – healthcare’s only comprehensive and secure communication and collaboration platform – closed a $21 million financing round led by MemorialCare Innovation Fund (MCIF), a strategic investment fund associated with MemorialCare Health System.
“PerfectServe’s ability to facilitate secure, communication-driven workflows is unique in the industry and has brought significant value to healthcare systems nationwide”
Additional investors include incumbent investors CHV Capital, the strategic investment arm of the Indiana University Health System, Piper Jaffray and River Cities Capital Funds, along with new investor Ares Capital Corporation. The capital will support the company’s growth and innovation by advancing research and development of PerfectServe Synchrony™, the company’s flagship solution, and helping bring the product’s full set of capabilities to market.
“PerfectServe’s ability to facilitate secure, communication-driven workflows is unique in the industry and has brought significant value to healthcare systems nationwide,” says Brant Heise, Managing Director at MemorialCare Innovation Fund. “We’re excited for the opportunity to participate in PerfectServe’s continued platform development to improve communication and collaboration among all care team members across the care continuum.”
As the market continues to show increasing need for secure communication and collaboration tools, PerfectServe is rising to meet the demand and solve these gaps. According to a 2013 Frost & Sullivan report, there is a clear need for advanced data management and communication systems that can securely address existing communication challenges in hospitals. The alignment of these strategic investors provides PerfectServe with the resources and partnerships to leverage its communication and collaboration platform to improve care coordination, patient experience and outcomes.
“Due to changing care delivery models, there is a need for care team members to work together more effectively, increasing the demand for more timely, accurate and secure communication,” says Terry Edwards, president and CEO of PerfectServe. “This financing allows us to build on the incredible market demand by further expanding our platform capabilities and making an impact in more healthcare organizations.”
PerfectServe provides healthcare’s only comprehensive and secure communication and collaboration platform. The company’s flagship solution, PerfectServe Synchrony™, unites physicians, nurses and other care team members across the continuum and facilitates timely interaction among them. PerfectServe Synchrony automatically identifies and provides immediate access to the right care team member, enabling effective population health management through communication-driven workflows. More than 100,000 clinicians in organizations such as Advocate Healthcare, Ascension Health, Covenant Medical Group, Hoag, MemorialCare Health System, Orlando Health, St. Joseph Health, and WellStar Health System rely on PerfectServe to help them speed time to treatment, promote physician alignment, enhance the consult process, increase transition efficiency, provide nurses more time for direct patient care and reduce HIPAA compliance risk. Headquartered in Knoxville, Tennessee, PerfectServe has been serving the needs of forward-looking health care provider organizations since 2000.