SilverCloud Health, the world’s leading digital mental health company, today officially announced its research collaboration with Microsoft to further enhance its online offering with artificial intelligence (AI). SilverCloud and Microsoft have been working together over the past 18 months conducting research that combines Microsoft’s cutting-edge machine learning and AI technologies with SilverCloud’s expertise in real-world delivery of evidence-based interventions and mental health outcomes.
Mental illness is a significant disease and economic burden; one in four adults globally are affected by a diagnosable mental health condition in any given year but access to mental healthcare is often unavailable because of long wait times or under-staffed care organizations. The delivery of care online helps to overcome these barriers.
SilverCloud’s digital mental health platform is deployed globally in routine clinical care providing coverage to 65 million people today. With over one million hours of therapy delivered since spinning out from research in 2012, the breadth of this data provides a unique opportunity for this deep research collaboration.
Together, Microsoft and SilverCloud will explore the use of machine learning and artificial intelligence to accelerate the understanding and delivery of personalized mental healthcare that responds to each patient’s unique situation, including early interventions to optimize clinical outcomes, thereby ensuring patients have access to the right support and content at the right time and in the right context. Further opportunities also exist in identifying successful patterns in therapist/coach behavior to improve therapeutic effectiveness.
“SilverCloud Health is one of the very few digital mental health platforms that has been deployed at scale in routine clinical care, and currently has the largest real-world patient user base of its kind,” said Christopher Bishop, lab director, Microsoft Research, Cambridge, UK. “The aim of this project is very much aligned to our ambition to empower healthcare workers and patients through access to effective, intelligent technologies.”
“Through this exciting research collaboration with Microsoft, SilverCloud Health will be able to leverage the latest in artificial intelligence and machine learning to further enhance our digital mental health platform,” said Ken Cahill, CEO of SilverCloud Health. “This truly is therapy for the 21st century; enabling more personalized treatment, earlier and easier access, and most importantly delivering ever increasing clinical outcomes.”
SilverCloud is an evidence-based digital mental health platform that removes many of the barriers that prevent patients from accessing mental health services, including cost, access, clinical resources and stigma, enabling healthcare institutions to deliver clinically validated digital therapeutic care that improves outcomes and lowers costs. The company currently offers a comprehensive library of 30+ programs supported by 16 years of clinical and academic research and backed by more than 16 published papers. The company works with over 250 organizations, with over 65 percent of their service users showing a clinically significant reduction in symptom scores.