Well Health Nabs $45M to Expand Intelligent Communications Hub

By November 24, 2020 December 14th, 2020 News

Well Health Inc., a Santa Barbara, CA-based provider of patient communications, today announced a $45 million Series C funding round led by Lead Edge Capital, bringing total funds raised to $75 million since its founding in 2015. Additional participants include Martin Ventures, the healthcare-focused venture capital firm founded by executive, investor, and entrepreneur, Charlie Martin, and existing investors Jackson Square VenturesHealth Velocity CapitalSummation Health VenturesStructure Capital and Freestyle Capital. This is the first investment publicly announced by WELL Health and follows more than 100 percent cumulative annual growth every year since its founding.

Improving Patient Conversations for A Better Healthcare Experience

Healthcare providers, payers and ACOs are under tremendous pressure to innovate their patient-engagement methods. Founded in 2015, WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience from patient acquisition to service delivery and ultimately at their homes. WELL Health enables conversations between patients and healthcare organizations through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating patient interactions across an organization, WELL Health’s technology enables greater efficiency, improved patient experience, better coordination among provider staff, and stronger patient loyalty.

Dana Gelb Safran, Sc.D. Joins WELL Health

WELL Health also announced that industry veteran Dana Gelb Safran, Sc.D. has joined as Senior Vice President, Value Based Care and Population Health. In her new role as SVP, Value Based Care and Population Health, Dr. Safran will expand WELL’s uses to improve healthcare quality, outcomes and affordability through partnerships with payers and Accountable Care Organization (ACO) providers.

This Series C news follows a recently announced collaboration between WELL and Cerner Corporation, an electronic health records (EHR) leader, making WELL Health the patient-communication solution for Cerner’s customers. With solutions for health systems, provider practices, home health organizations, federally qualified health centers (FQHCs) and other provider organizations, WELL Health’s intelligent communications hub integrates with all major EHRs and patient payment platforms safely and securely.

“WELL delivers what patients expect today – the ability to engage with their healthcare provider as easily as they’d text a friend,” said Guillaume de Zwirek, CEO and founder, Well Health Inc. “Although the pandemic fueled the adoption of digital health by many healthcare providers, patients today expect real-time, personalized communication, an expectation that will never fade. This year alone, WELL technology will enable 200k+ healthcare providers to send more than 1 billion messages with 30+ million patients.”